Is this an authentic Madinah-made product? +
Yes. Every Rawdah Original is handcrafted in Madinah, Saudi Arabia by master artisans who have woven sacred carpets for generations. Every rug we sell is authentic, not an imitation.
What size is the Rawdah Original Prayer Rug? +
The Rawdah Original comes in one universal size: 70cm × 110cm. This is the standard individual prayer rug size, suitable for adults of all sizes. All 5 colours share the exact same dimensions.
What colours are available? +
The Rawdah Original is available in 5 colours: Rawdah Green, Quba Grey, Cream, Burgundy Red, and Light Blue. All share the same iconic floral medallion design. You can mix and match colours when ordering multiple rugs.
Can I mix colours when ordering 2 or 3 rugs? +
Absolutely. Both the Buy 2 and Buy 3 offers let you mix and match from all 5 colours. Simply select your preferred colours directly on the product page before adding to cart.
Can I wash the rug? +
Yes. The Rawdah Original is fully washable. It is also treated to be antibacterial, antifungal, and moth-repellent — designed for regular, long-term use without losing its quality or appearance.
How long does delivery take? +
Standard UK delivery takes 3–5 working days. Express 1–2 day delivery is also available at checkout. All orders are fully tracked and you'll receive a tracking email once dispatched from our Blyth warehouse.
Is there free delivery? +
Yes — free standard UK delivery on all orders over £40. Orders under £40 are charged a flat rate of £3.99. EU and international shipping rates are calculated at checkout.
What is your returns policy? +
We offer a 30-day returns policy on all unused items in original condition. If your item arrived damaged or defective, we'll send a replacement immediately at no cost. See our full Returns & Refunds page for details.
Do you offer wholesale? +
Yes. We supply retailers, gift shops, Islamic bookshops, and other stockists across the UK. Visit our Wholesale page to apply for a wholesale account.
How do I track my order? +
Once your order has been dispatched, you'll receive a tracking email with a link to track your parcel. If you haven't received this within 3 working days, please check your spam folder or contact us.
Can I order as a gift? +
Yes. Orders currently come in a clean, presentable box with a label and packaging. A dedicated gift wrapping option will be available very soon. The Rawdah Original makes a beautiful and deeply meaningful gift for any occasion — Eid, Hajj, weddings, or simply as a heartfelt gesture.
Still have a question?
Our team responds to all enquiries within 24 hours, Monday to Saturday.
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